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Privacy Policy

Last Updated: March 7, 2026

1. Introduction and Definitions

This Privacy Policy ("Policy") is established and maintained by CRYPTD.TO, a digital asset exchange platform ("Company," "We," "Us," "Our"). This Policy governs the collection, retention, processing, and disclosure of personal data, including but not limited to personally identifiable information ("Personal Data" or "PII"), as provided by users, customers, and third parties in connection with the Company's cryptocurrency voucher redemption services ("Services").

For purposes of this Policy, "Personal Data" shall include any information relating to an identified or identifiable individual, including but not limited to names, email addresses, digital wallet addresses, transaction identifiers, and any other information that may reasonably identify an individual, whether collected directly or indirectly through technological means.

2. Data Collection and Processing

The Company collects Personal Data in accordance with applicable international data protection regulations and anti-money laundering ("AML") directives. Data may be collected through:

  • Direct user submission via the Services platform
  • Automated collection mechanisms including but not limited to cookies, server logs, and similar technologies
  • Third-party data providers and verification services
  • Government and regulatory bodies as required by law

The Company reserves the right to collect and process such Personal Data as reasonably necessary to operate the Services, comply with applicable law, and fulfill contractual obligations. The collection of Personal Data shall be limited to what is necessary for the stated purposes.

3. Legal Basis for Processing

Personal Data is processed on one or more of the following legal bases:

  • Performance of a contract to which the data subject is a party
  • Compliance with legal obligations, including but not limited to Know Your Customer ("KYC"), Anti-Money Laundering ("AML"), and Counter-Terrorist Financing ("CTF") obligations
  • Protection of vital interests
  • Legitimate interests pursued by the Company or third parties
  • Consent of the data subject, where expressly obtained

4. Use and Sharing of Personal Data

The Company utilizes Personal Data for various purposes, which may include but are not limited to:

  • Provision of the Services
  • Verification of identity and detection of fraud or illicit activity
  • Compliance with regulatory obligations and legal requests
  • Communication regarding account status, security incidents, and policy updates
  • Analytics, research, and improvement of Services
  • Resolution of disputes and enforcement of agreements

Personal Data may be disclosed to:

  • Service providers and contractors acting on behalf of the Company
  • Regulatory authorities, law enforcement, and governmental bodies
  • Parties required by court order, subpoena, or legal process
  • Organizations necessary for AML/KYC/CTF compliance and verification
  • Successors in merger, acquisition, or bankruptcy proceedings

5. Data Retention and Deletion

Personal Data shall be retained for so long as necessary to fulfill the purposes for which it was collected, subject to applicable legal retention requirements. Retention periods may vary depending on the nature of the data and regulatory obligations. The Company shall retain transaction records and identity verification data for a minimum of five (5) years in accordance with AML/KYC regulations and applicable law.

Upon expiration of applicable retention periods, Personal Data shall be securely deleted or anonymized, unless legal obligations require further retention.

6. Data Security

The Company implements technical, organizational, and administrative safeguards designed to protect Personal Data against unauthorized access, alteration, loss, or destruction. However, no method of transmission or storage is entirely secure. While the Company employs industry-standard security measures, it cannot guarantee absolute security or freedom from unauthorized access.

7. Rights of Data Subjects

Data subjects may have certain rights regarding their Personal Data, which may include the right to access, correction, erasure, and portability of data, subject to applicable law and legal limitations. Requests should be directed to the Company via the contact information provided herein. The Company shall respond to such requests in accordance with applicable legal timeframes.

8. Third-Party Links and Services

The Services may contain links to third-party websites and services. This Policy applies solely to the Company's Services. The Company is not responsible for the privacy practices of third-party services and encourages users to review the privacy policies of such services independently.

9. Modifications to Policy

The Company reserves the right to modify this Policy at any time. Material changes shall be communicated to users via notice on the Services or by email. Continued use of the Services following notification of changes constitutes acceptance of the modified Policy.

10. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of Seychelles, without regard to its conflict of law principles. Any disputes arising from this Policy or the Company's privacy practices shall be subject to the exclusive jurisdiction of the courts of the Republic of Seychelles.

11. Contact Information

For questions or requests regarding this Privacy Policy, please contact: privacy@cryptd.to

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